Privacy Policy

1. Who We Are

The entity responsible for the processing of personal information covered by this Privacy Policy is:

Art Neozodd LLC

Florida, United States

Email: Harold@artneozodd.com

Website: www.artneozodd.com

Art Neozodd LLC sells original works of art and provides art workshops, educational programs, and related services.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• Art Neozodd websites and landing pages;
• online purchases;
• inquiries about artwork;
• art workshop and educational program registrations;
• contact and lead-generation forms;
• email subscriptions;
• advertising campaigns and lead forms;
• social media interactions that direct users to our services;
• communications by email, telephone, SMS, messaging platforms, or similar channels; and
• other interactions with Art Neozodd where this Privacy Policy is presented or referenced.

Third-party websites, platforms, and services may maintain their own privacy policies and practices.

3. Personal Information We Collect

Depending on how you interact with Art Neozodd, we may collect the following categories of information:

Contact Information

This may include:

• full name;
• email address;
• telephone number;
• mailing address;
• billing address; and
• shipping address.

Transaction and Purchase Information

When you purchase artwork, workshops, programs, or other services, we may collect information related to your transaction, including:

• products or services purchased;
• purchase amount;
• order history;
• transaction status;
• billing and shipping information; and
• information necessary to process, fulfill, deliver, or support your purchase.

Payment transactions are processed through third-party payment providers such as Stripe. Art Neozodd LLC does not directly store complete credit or debit card numbers.

Workshop and Educational Program Information

When you register for an art workshop or educational program, we may collect information necessary to manage your registration, communicate with you, provide the program, and support your participation.

Communications

We may retain information you voluntarily provide when you contact us through email, forms, social media, messaging platforms, telephone, or other communication channels.

Marketing Information

We may collect information about:

• your marketing preferences;
• email subscriptions;
• interactions with marketing emails;
• lead forms;
• advertising campaigns; and
• your consent or preferences regarding promotional communications.

Automatically Collected Information

When you visit our websites or landing pages, certain information may be collected automatically, such as:

• IP address;
• device type;
• browser type;
• operating system;
• approximate geographic location derived from an IP address;
• pages visited;
• referring pages;
• interactions with our website;
• session information;
• advertising interactions; and
• cookie and similar technology identifiers.

4. How We Collect Personal Information

We may collect personal information:

Directly from you, when you purchase artwork, register for a workshop or educational program, complete a form, subscribe to communications, contact us, or otherwise provide information.

Automatically, through cookies, pixels, analytics technologies, and similar tools when you interact with our websites and landing pages.

Through third-party platforms, including advertising platforms, lead-generation services, social media platforms, email marketing services, payment processors, and other technology providers.

For example, information may be received through Meta lead-generation advertisements, ManyChat interactions, MailerLite forms, Lovable-powered pages and forms, or similar services.

5. How We Use Personal Information

We may use personal information to:

• process purchases and payments;
• fulfill and ship artwork orders;
• manage workshop and educational program registrations;
• communicate about purchases, registrations, inquiries, or services;
• provide customer support;
• respond to requests for information;
• provide personalized artwork consultations;
• send newsletters and marketing communications;
• communicate promotions, exhibitions, artwork releases, workshops, programs, events, and offers;
• send promotional communications by email or, where legally permitted and with any required consent, by telephone, SMS, or messaging services;
• understand how visitors use our websites and landing pages;
• measure advertising and marketing performance;
• improve our websites, services, customer experience, and marketing;
• detect or prevent fraud, abuse, security incidents, or unlawful activities;
• maintain appropriate business and transaction records;
• comply with applicable legal, tax, accounting, and regulatory requirements; and
• establish, exercise, or defend legal claims.

6. Legal Bases for Processing

Where applicable law requires us to identify a legal basis for processing personal information, including where the European Union General Data Protection Regulation (“GDPR”) applies, we may rely on:

Performance of a contract: when processing is necessary to complete a purchase, deliver artwork, provide a workshop or educational program, or otherwise perform an agreement with you.

Consent: when you have provided consent for a specific purpose, including certain marketing communications or technologies where consent is legally required.

Legitimate interests: when processing is reasonably necessary for our business operations, customer service, website improvement, fraud prevention, security, or marketing activities, provided those interests are not overridden by applicable privacy rights.

Legal obligations: when processing is necessary to comply with applicable laws, tax requirements, court orders, regulatory obligations, or other legal requirements.

You may withdraw consent where processing is based on consent, subject to applicable law.

7. Email, SMS, Telephone, and Marketing Communications

Art Neozodd may use contact information provided by users to communicate about artwork, exhibitions, workshops, educational programs, promotions, events, services, and related commercial offerings.

Marketing emails will provide a method for unsubscribing from future promotional emails.

Where applicable law requires consent before sending promotional SMS messages, automated marketing communications, or certain telephone communications, Art Neozodd will seek the required consent.

Consent to receive marketing communications is not a condition of purchasing artwork or participating in an Art Neozodd service unless expressly permitted by applicable law.

Users may withdraw their marketing preferences using the unsubscribe mechanism contained in our communications or by contacting us at Harold@artneozodd.com.

Transactional communications necessary to complete or service a purchase, registration, or existing relationship may continue even after a user opts out of promotional communications.

8. Cookies and Similar Technologies

Our websites and landing pages may use cookies, pixels, analytics tools, session technologies, and similar technologies.

These technologies may be used to:

• operate and secure our websites;
• remember user preferences;
• understand website traffic;
• analyze user behavior;
• measure advertising performance;
• understand conversions;
• improve our marketing campaigns; and
• provide or measure personalized advertising where permitted by applicable law.

Our current or anticipated technologies may include:

Meta Pixel: used to measure advertising performance, conversions, and interactions associated with Meta advertising services.

Microsoft Clarity: used to understand how visitors interact with our websites, including website usage and navigation patterns.

Google Analytics: may be implemented in the future to analyze website traffic, user behavior, and website performance.

The availability of particular technologies may vary between our websites and landing pages.

Where required by applicable law, we will request consent before placing non-essential cookies or similar technologies.

Users may also control certain cookies through their browser settings. Disabling cookies may affect some website functionality.

Additional information may be provided through a separate Cookie Policy or cookie consent interface where appropriate.

9. Third-Party Service Providers

We use third-party companies and platforms to operate our business and provide our services.

These may include:

• Stripe for payment processing;
• MailerLite for email marketing and subscriber management;
• ManyChat for communications and marketing automation;
• Meta Platforms for advertising, lead generation, social media, and analytics;
• Lovable for websites, landing pages, and forms;
• Microsoft Clarity for website analytics and behavioral insights;
• Google Analytics, if implemented in the future;
• hosting, cloud-storage, security, shipping, fulfillment, professional advisory, and other business service providers.

These providers may process personal information according to their respective terms, privacy policies, contractual obligations, and applicable laws.

Art Neozodd does not control the independent privacy practices of third-party platforms.

10. Sharing Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including for:

• payment processing;
• order fulfillment and shipping;
• email marketing;
• customer communications;
• website hosting and operation;
• analytics;
• advertising;
• fraud prevention and security;
• professional services; and
• legal and regulatory compliance.

We may also disclose information when required by law, legal process, governmental request, court order, or when reasonably necessary to protect our legal rights, customers, business, or others.

If Art Neozodd LLC undergoes a merger, acquisition, sale, restructuring, financing, or transfer of some or all of its business or assets, personal information may be transferred as part of that transaction subject to applicable law.

We do not disclose personal information to third parties merely for their own unrelated purposes except where disclosed to you and permitted by applicable law.

11. International Data Transfers

Art Neozodd LLC is based in the United States.

If you access our services from another country, your personal information may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws of your country.

Where required by applicable law, we will use appropriate mechanisms or safeguards for international transfers of personal information.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• fulfill transactions;
• provide customer service;
• maintain business and transaction records;
• administer workshops and programs;
• maintain marketing subscriptions;
• comply with tax, accounting, and legal obligations;
• resolve disputes; and
• enforce agreements or protect legal rights.

Retention periods may vary depending on the type of information, purpose of processing, contractual requirements, and applicable law.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal obligations.

13. Information Security

Art Neozodd uses reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We also rely on established third-party service providers for functions such as payment processing and website infrastructure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Privacy Rights

Depending on where you live and the laws applicable to Art Neozodd's processing of your information, you may have certain privacy rights.

These may include the right to:

• request access to personal information;
• request correction of inaccurate personal information;
• request deletion of personal information;
• obtain information about categories of personal information processed or disclosed;
• request portability of certain personal information;
• withdraw consent where processing relies on consent;
• object to or restrict certain processing where applicable;
• opt out of certain targeted advertising, profiling, sale, or sharing activities where applicable law provides such rights; and
• exercise applicable privacy rights without unlawful discrimination.

These rights are not absolute and may be subject to legal exceptions, verification requirements, and jurisdictional applicability.

European Economic Area and Other Applicable Jurisdictions

Where the GDPR applies, individuals may have additional rights, including access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to lodge a complaint with an applicable supervisory authority.

15. Exercising Your Privacy Rights

To submit a privacy request, contact:

Art Neozodd LLC

Email: Harold@artneozodd.com

Subject: Privacy Request

Please provide sufficient information for us to identify you and understand your request.

We may request additional information reasonably necessary to verify your identity before processing certain requests.

We will respond within the period required by applicable law.

Where applicable law provides a right to appeal a decision regarding a privacy request, instructions for submitting an appeal will be provided with our response.

Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification and authorization requirements.

16. Children's Privacy

Art Neozodd's websites, artwork sales, workshops, and educational programs covered by this Privacy Policy are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 through services directed to them.

If we become aware that we have collected personal information from a child in circumstances prohibited by applicable law, we will take reasonable steps to delete the information.

Parents or legal guardians who believe a child has provided personal information improperly may contact us at Harold@artneozodd.com.

17. Third-Party Links and Platforms

Our websites and communications may contain links to third-party websites, social media platforms, payment services, or other external services.

Those services operate independently and may have their own privacy policies and terms.

Art Neozodd is not responsible for the privacy practices, content, or security of independent third-party websites or services.

We encourage users to review the applicable privacy policies before providing personal information to third parties.

18. Social Media

Art Neozodd maintains a presence on social media and may interact with users through platforms such as Instagram and Facebook.

Information users voluntarily provide through those platforms may also be processed by the platform provider according to its own privacy policies.

Interactions with advertisements, lead forms, direct messages, or automated messaging tools may result in information being provided to both Art Neozodd and the relevant platform or service provider.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable laws.

When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy.

Where required by law, we may provide additional notice or request consent before material changes take effect.

We encourage users to review this Privacy Policy periodically.

20. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our privacy practices may be submitted to:

Art Neozodd LLC

Florida, United States

Email: Harold@artneozodd.com

Website: www.artneozodd.com